All resources for Online Community Engagement for PVE

In this section you will find all the resources stored by this Hub. See instructions on how to use this page below:

1) Resources: appearing in white boxes, resources are shown in order of relevance (as indicated by % number). They also include the following features:
– Tags: for further filtering and sorting by categories from the i) diagnostic tool (in button text) and ii) keywords (in hyperlink)
– Arrow icon: to access resource
– Folder icon: to save resource to folder

2) Guidance cards: appearing in blue boxes, they offer guidance and background information on the topics you selected in the diagnostic tool.

3) Menu of icons on the right: additional functionalities to explore

You may download all the guidance information in one Guidance Document, where you will find all the guidance for setting up your OCEA for each type and phase of activity, type of resource, and target audience.

Courses & Training
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Digital Process Design & Facilitation for Mediation

This ‘Digital Process Design and Facilitation’ course offers a set of emerging good practices that can help you design and deliver mediation activities using online platforms and tools. The course is designed by the United Nations Department of Political and Peacebuilding Affairs’ (UN DPPA) Mediation Support Unit, Build Up, the Centre for Humanitarian Dialogue, and Tandemic.

Research & reports
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Online Peace-buildign Dialogue: Opportunities & Challenges Post-Covid-19 Pandemic Emergence

This research explores the implications of the COVID-19 pandemic on dialogue for peacebuilding.

Research & reports
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Strengthening the digital dimensions of tolerance and inclusion

The Partnerships for Tolerant, Inclusive Bangladesh (PTIB) program responded against harms coming from the Covid-19 pandemic through a combination of highly focused research, monitoring, citizen engagement and targeted outreach.

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Media and Information Literacy to Prevent Violent Extremism

UNDP Jordan developed a training manual on Media and Information Literacy to Prevent Violent Extremism.

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Designing your OCEA

Designing a successful OCEA entails the use of the most efficient tools, guides, and techniques to assure sustainable engagement. In the resource list for this phase, you can find:

The amount of digital tools at your disposal are numerous and evolving. In the design phase, it is important to identify which digital tools are appropriate and accessible for your stakeholders and best suited to executing your OCEA. Using state-of-the-art digital tools does not determine the success of your intervention; more weight needs to be on whether the tools meet the needs of the target audience and match the design of the OCEA. In the end, digital tools should aid you in achieving your OCEAs objectives. The ‘Digital Tools’ section provides both a list of tools and resources on how to use them. 

Activities in online engagement are as important as in offline engagement. There should be an emphasis on the application of well designed and integrated activities in the design phase. Setting your OCEA objectives and framework will require activities to support the approach and guarantee continuous engagement during and after the OCEA. In this section you will find activities linked to a group process framework, tackling orientation, formation, development, relationship building, conflict resolution, critical thinking, forward thinking, activation, and more.        

Many of the resources in this hub outline different approaches to take when designing an OCEA. Approaches listed include: risk-sensitive, cyber threat informed, whole-of-society, youth-led, localised, inclusive, and trauma-sensitive approaches. Your design process may need to incorporate more than one approach.

When designing your OCEA, you can benefit from information gained from fields relevant to PVE and/or from evaluations of related interventions. You may want to pay special attention to interventions that engage your target audiences or that are implemented in your target region.  

This hub offers a wide variety of resources that contain key recommendations of best practices, guidelines and guiding principles. These resources can allow you to tap into the expertise gained from other practitioners and direct the implementation of your OCEA.  

How-to guides
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How-to guides
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Technology Tools for Virtual Community Engagement

Contains a list of virtual platforms and tips on their use, an OCEA case study, and advice for creating sustainability

Research & reports
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Inclusive & Accessible Virtual Engagement: Lessons from the Field

This report presents research on best practices in inclusive and accessible virtual community engagement

How-to guides
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Equitable Inclusion in Virtual Community Engagement Webinar

This webinar provides advice on how to use virtual platforms to ensure equal participation of all stakeholders in a community

How-to guides
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Webinar: Tools and Techniques for Virtual Community Engagement

This webinar features concrete advice on how to create a framework for virtual community engagement and craft a public involvement plan

Research & reports
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Planning Virtual Consultations in the Context of COVID-19

Presents recommendations for planning and implementing virtual consultations with stakeholders and maintaining stakeholder participation

Facilitation tools & activities
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Facilitation tools & activities
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Digital Tools
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How-to guides
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How to Create an Effective Stakeholder Engagement Strategy

This article instructs how to create a stakeholder engagement strategy matrix

Courses & Training
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Courses & Training
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Digital Process Design & Facilitation for Mediation

This course outlines best practices for designing and facilitating mediation activities using digital tools

Courses & Training
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How to Use Tech Tools to Deliver Training and Mentoring Remotely

This course provides tools and strategies for conducting trainings and dialogue online

Courses & Training
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Courses & Training
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The Virtual Training Team Train the Trainer Program for Facilitators

This program for facilitators consists of four skillbuilding workshops and two practical masterclasses

Courses & Training
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Online Teaching for Educators: Development and Delivery Professional Certificate

An online training course helping participants to plan, design, and deliver effective online courses and programs

Courses & Training
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Virtual Training & Facilitation Certificate

Trains facilitators and trainers of synchronous online events to improve their skills, providing them with tools, templates, and simulation practice

Courses & Training
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Digital Peacebuilding 101 – Dialogue and Networking

A video taken from a course on digital peacebuilding which includes a short snapshot of functions of dialogue and networking for peacebuilding

Digital Tools
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Research & reports
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Digital Tools
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How-to guides
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Telepsychiatry Toolkit

APA’s Telepsychiatry Toolkit is an evolving resource for members who want to learn about the various aspects of telepsychiatry.

How-to guides
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Digital Tools
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How-to guides
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Digital Security and Privacy for Human Rights Defenders

A resource educating ordinary computer users and providing them with solutions to problems of privacy and security in a modern digital environment

Digital Tools
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How-to guides
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Designing Learning Events

Guides practitioners in designing online learning events, leading them through the analysis, design, development, implementation stages

How-to guides
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Digital Security Resources

Helpful list of beginner-friendly sites providing a variety of options for securing data, choosing the right chat and conferencing tools, and more

Digital Tools
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Digital Tools
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How To Use Google Sheets

This guide shows you how to use various features of Sheets such as creating spreadsheets, using formulas, and inserting charts

How-to guides
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Design Method Toolkit

Contains 50+ practical tools with step-by-step guides on how to run design research, ideation, experimentation and creation within short iterations

Courses & Training
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Digital Tools
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How-to guides
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Facilitation tools & activities
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Designing and Facilitating Creative Conversations & Learning Activities

This booklet provides facilitation skills and tools, and helps facilitators design dialogues, understand learning processes, and address group dynamics

Facilitation tools & activities
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How-to guides
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M&E Thursday Talk – Online Dialogue Facilitation: Tips & Tricks

In this webinar Waidehi Gokhale provides guidance on designing and implementing online dialogue, taking participants through real world examples

How-to guides
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Digital Technologies and Mediation: Toolkit 1.0

A list of opportunities and risks (see those particularly related to inclusivity) to consider when using online spaces for peacekeeping initiatives

How-to guides
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How-to guides
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Research & reports
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Research & reports
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ERASMUS+ Virtual Exchange

Erasmus+ Virtual Exchange enables youth to engage in meaningful intercultural experiences online, as part of their formal or non-formal education

How-to guides
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From Offline to Online Community Engagement for Prevention of Violent Extremism (Sharing Perspectives Foundation)

A concise guide to bringing offline community engagement online, with instructions on how to design, plan, and structure an OCEA.

Facilitation tools & activities
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Online Community Engagement: The Group Process Framework by Sharing Perspectives Foundation

SPF’s Group Process Framework provides guidance to facilitators to assess their group’s stages and decide which interventions or activities to use.

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2. Phase of your OCEA
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3. Type of resource
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4 Theoretical or hands-on support
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5. Your audience
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6. Your region
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In this section you can find the resources on this platform. See instructions on how to use this page below:

  • Resources: Are in white boxes for resources shown in order of relevance (as indicated by % number). They also include the following features:
    • Tags: For further filtering and sorted by categories from the diagnostic tool (in button text) and keywords (in hyperlink)
    • To access resource
    • To save resource to folder to access later
  • Guidance: Are in blue boxes for guidance on topics you selected in the diagnostic tool.
    • You can also download all the guidance information in one <a href=”/wp-content/uploads/2022/04/OCEA-Guidance-UNDP.pdf”>Guidance Document</a>, where you will find all the guidance for setting up your OCEA for each type and phase of activity, type of resource and support, as well as audience.
  • Menu of icons on the right: Additional functionalities

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