All resources for Online Community Engagement for PVE

This ‘Digital Process Design and Facilitation’ course offers a set of emerging good practices that can help you design and deliver mediation activities using online platforms and tools. The course is designed by the United Nations Department of Political and Peacebuilding Affairs’ (UN DPPA) Mediation Support Unit, Build Up, the Centre for Humanitarian Dialogue, and Tandemic.

The Partnerships for Tolerant, Inclusive Bangladesh (PTIB) program responded against harms coming from the Covid-19 pandemic through a combination of highly focused research, monitoring, citizen engagement and targeted outreach.

Provides tips and tools for use in virtual meetings and community outreach

Contains a list of virtual platforms and tips on their use, an OCEA case study, and advice for creating sustainability

This report presents research on best practices in inclusive and accessible virtual community engagement

This webinar provides advice on how to use virtual platforms to ensure equal participation of all stakeholders in a community

This webinar features concrete advice on how to create a framework for virtual community engagement and craft a public involvement plan

A look at a five-step approach to holding meaningful and successful virtual consultations with stakeholders

Presents key takeaways from research into online stakeholder consultations during the COVID-19 pandemic

A comprehensive manual with 80+ tools and activities for making online events more interactive and engaging

This guide presents tips, tools and resources for leading online groups and transitioning from offline to online facilitation

This article provides an overview of common pitfalls in M&E with a focus on its online implementation.

A guide for moving the embedded practices of Developmental Evaluation online, commisioned in response to COVID-19

A suite of Google tools including Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, and Sites, that can be used for team collaboration

Microsoft 365 is a suite of apps including Word, Excel, Powerpoint, Microsoft Teams, Outlook and OneDrive, that can be used for team collaboration

An app that could be used in live OCEAs or for brainstorming/planning as a team

A cloud-based project management software which allows for teams to plan and collaborate from a distance

This list includes basic principles that could be useful for community dialogues

This document outlines a step-by-step process by which a community dialogue could be conducted

A design collaboration tool that allows teams to work simultaneously on a project through their browsers

This guidance note presents an introduction to and some of the key principles of stakeholder engagement

This article instructs how to create a stakeholder engagement strategy matrix

Includes an infograph that provides best practices for engaging both pre-existing and new stakeholders virtually

This article contains five tips for an effective communication strategy for stakeholder engagement

A guide to stakeholder mapping, with examples on how to use Miro for this purpose

This resource provides an introduction to Net Promoter Scores and provides a formula that can be used to calculate this score

Instructions on how to calculate a Net Promoter Score, with information on how this could be done using SurveyMonkey

A facilitator training that specializes in cross-cultural dialogue on virtual platforms, and bestows a certificate upon completion

This course outlines best practices for designing and facilitating mediation activities using digital tools

This course provides tools and strategies for conducting trainings and dialogue online

A gamified video conferencing platform that includes whiteboard and collaboration capabilities

A simple Gmail-based mail merge system

A simple mail merge system that runs on Windows

A mail merge system that works with both Gmail and Outlook, allowing the user to design, send and track mass emails

A Gmail-based software that also offers features that allow for team collaboration and integrates with Zoom, Slack or Trello

A free extension for Gmail and Chrome that allows the creation of personalized email campaigns from within Gmail.

This program for trainers consists of four skillbuilding workshops and two practical masterclasses

This program for facilitators consists of four skillbuilding workshops and two practical masterclasses

A course designed to help trainers lead effective online trainings

An online training course helping participants to plan, design, and deliver effective online courses and programs

This masterclass is designed to build online facilitation and workshop design skills

The Online Training Series includes a variety of relevant online public workshops

Trains facilitators and trainers of synchronous online events to improve their skills, providing them with tools, templates, and simulation practice

A course meant to advance conflict transformation and peacebuilding at the community level

The most popular messaging service, with end-to-end encryption but some security downsides

One of the most secure messaging apps, notable for not collecting user data

A messaging app that also has social media features and can host large group chats

One of the most popular messaging apps in the world, with some security downsides

A messaging app that is GDPR compliant and complies with European Union data and privacy laws

A paid messaging app that does not require a phone number or email address when joining, and therefore provides more options for user anonymity

Slack brings team communication and collaboration into one digital workspace

A guide for community-based organizations facilitating remote community engagement activities

An introductory video on making your first Miro whiteboard

A video taken from a course on digital peacebuilding which includes a short snapshot of functions of dialogue and networking for peacebuilding

A platform built team collaboration that is secure, simultaneous, and encrypted

This short guide helps facilitators be aware of the special challenges that come with facilitating hybrid groups and introduces how to overcome them

This short guide provides strategies and tips for facilitating groups in which participants join from both individual devices and a shared device

A resource for adapting in-person facilitation tools and techniques to a virtual room, offering free slide templates

A videoconferencing platform notable for offering the option of multilingual conference calls with simultaneous interpretation

A multilingual video conferencing tool, that offers chat and slide translation as well as simultaneous interpretation

KUDO for Web Conferencing is a cloud-based solution for online video conferencing in multiple languages.

A popular, customisable LMS available for free. They also offer paid options for hosting/and or support, starting at $110 per year.

This LMS comes with a host of services provided. It is one of the more expensive on the market

This site contains a list of over 1000 LMS options, with the option of filtering them by price, tech requirements, and number of users

A simple and user-friendly LMS with free and paid editions starting at $3 per student per year.

An LMS recommended for training small to medium-sized teams

A popular LMS, used in education and work environments. Price is unspecified.

One of the most popular LMS platforms, for use in education or business. Price is unspecified.

An LMS specializing in training. Price is from $33.84 to $43.92 per year depending on the number of active users.

Mail merge software that allows users to run customisable email campaigns

A mail merge service specifically designed for Gmail

This video takes you through how to create a presentation in Mentimeter and explore the options available

Offers 5GB of free storage and integrates with Windows applications, making it useful to those with Windows devices

This page covers the basic layout and features of OneDrive, and contains video tutorials of how to get started

This toolkit is a guide to tools, methods and techniques for assisting groups with planning and improvement projects and interactive meetings

Platform4Dialogue is a digital platform designed to be a place of exchange between peacebuilders and civil society

APA’s Telepsychiatry Toolkit is an evolving resource for members who want to learn about the various aspects of telepsychiatry.

Includes general and clinical recommendations, practical tips and reminders.

A list of reports and resources on best practices and guidelines for telepsychiatry

SessionLab is an online platform providing a workshop planner application and a public library of facilitation techniques

Similar to Mentimeter, slido also offers a participant polling functionality and a mobile app for your participants.

A tutorial on how to set up an event on Slido, create polls or a quiz, and invite participants

An platform specifically designed for online community engagement projects. Includes surveys, mapping, forums, ideas walls and more.

A widely used tool. In the free survey version, you will be limited to 10 questions, 40 respondents per survey and no possibility to export your data

A video tutorial on how to design and customize an online survey using SurveyMonkey

A fresh and modern-looking form software that aims to make filling out forms engaging and interactive

A video tutorial that takes you through how to use Typeform

A resource educating ordinary computer users and providing them with solutions to problems of privacy and security in a modern digital environment

A set of facilitation cards that can be used in online events, designed to improve communication, engagement and audience feedback

A guide on how to use Dropbox that includes information on syncing, managing cloud content, security and more

This short publication provides tips for trainers and facilitators who are moving their events online to design events that are more inclusive.

Guides practitioners in designing online learning events, leading them through the analysis, design, development, implementation stages

40 practical tips for use in switching from in-person to online training events

Helpful list of beginner-friendly sites providing a variety of options for securing data, choosing the right chat and conferencing tools, and more

A useful flow chart that guides users to digital tools that suit their needs

Axis allows you to build up a workshop from pre-defined blocks and then effectively run that workshop with remote participants

A list of guides on how to create and run workshops on Axis

This offers 15GB free storage and contains a built-in office suite where you can edit documents, spreadsheets, and presentations

A guide and help center for making use of Google Drive

Google Sheets offers you most of the features you need for creating and sharing session agendas

This guide shows you how to use various features of Sheets such as creating spreadsheets, using formulas, and inserting charts

This methods database provides a set of facilitation tools and techniques for facilitators

Four principles from IREX to help practitioners avoid losing human connection when making the shift to online spaces

A resource for using digital technology for collaboration and learning

A resource containing short videos explaining dialogue initiatives (both online and offline formats) aimed towards interreligious cohesion

A list of 33 tools and activities that can be used by facilitators and practitioners. Most can be adapted to online formats

This resource provides tips on using SurveyMonkey securely and protecting participant data

Allows you to create polling questions in their web application and get answers from participants from their mobile devices

A collection of simple Zoom tutorials for each of its features

The Hyper Island Toolbox features some popular, well-known workshop activities as well as facilitation methods created by Hyper Island itself

Contains 50+ practical tools with step-by-step guides on how to run design research, ideation, experimentation and creation within short iterations

Totem offers educational courses about digital security and privacy, and related tools and tactics for journalists, activists and human rights defenders

This handbook is designed to provide tools for remote project implementation

A guide that contains templates, scripts, and guides to help in organizing a community dialogue project

Whereby allows users to open a video conferencing room and have guests join via a link without needing to create an account

A help center where you can find information about Whereby and learn how to host a meeting on the Whereby platform

This helpline assists in improving digital security practices, and provides emergency assistance to those already under cyber attack

This publication examines how remote monitoring is currently being utilized and the key challenges associated with it.

A curated a list of telehealth courses and resources

An easy to navigate flowchart that helps users to locate the right tools for their needs

This short article lists four issues that facilitators can consider when in the design process of an online dialogue

This booklet provides facilitation skills and tools, and helps facilitators design dialogues, understand learning processes, and address group dynamics

For dialogues in which participants might be sensitive about having data stored in the cloud

A site that shows you what is possible with Box and how you might use it

For facilitators wanting to create visual assets for their online workshops or participants working together on new materials during a workshop

In this webinar Waidehi Gokhale provides guidance on designing and implementing online dialogue, taking participants through real world examples

A reliable and easy-to-use syncing and file sharing system

This guide contains a list of articles pertinent to online community engagement

Google’s popular messaging app, offering an easy-to-use video conferencing tool

A guide on how to use Google Meet and take advantage of its features

An online tool dedicated to online meeting facilitation with in-built polls, a speaker queue to enable equal participation, and an in-built time tracker

An independent Butter tutorial, walking viewers through its functions

A blog post discussing the potential of using whiteboards (such as Miro) for dialogues

A how-to guide for evaluating data practices and creating a data policy, whether within a workshop or alongside a longer-term organisational review

A list of opportunities and risks (see those particularly related to inclusivity) to consider when using online spaces for peacekeeping initiatives

This note guides practitioners on how to adapt and think about remote management and provides a snapshot of key takeaways

Step-by-step tutorials to help practitioners learn about and use privacy and security tools.

A whiteboard with a strong reporting functionality that allows you to instantly turn your online sticky notes into structured meeting reports

Here you can find a user guide, videos containing 101 basics and pro tips, templates, and a help center

A digital application aimed for professional facilitators, enabling to design and facilitate collective intelligence sessions

A tutorial on how to create and facilitate your first workshop on Stormz

The portable Stormz Box device claims to provide secure and reliable local network infrastructure for collaborative workshops at any venue

A popular video conferencing platform

A toolkit with instructions on social inclusion of marginalized and vulnerable groups

A resource for helping practitioners move online while ensuring inclusivity and community engagement

Nine living guidelines that are designed to help integrate best practices into technology-enabled programs

Use this worksheet to conduct a “digital needs diagnostic assessment” for your OCEA

This can be used for unlimited surveys that can guide your participants based on their answers

This handbook delves into how to approach, design and conduct a dialogue

A guide on how to choose a platform and prepare for sessions and tech during sessions

This manual goes in depth into Community Dialogue Design and serves as a guide for those seeking to create such a dialogue in their community

This Guidance presents best practices and delves into the importance of impartiality, coordination, inclusivity, national ownership and consent

Offers step-by-step guides, resources and materials for online activities

Provides information for facilitators working in the field of Mental Health and Psychosocial Support who are switching to facilitating online trainings

A training guide to empower religious leaders to navigate the internet

The Gamestorming website offers over 50 activities and games for trainers and facilitators to use in sessions, along with step-by-step guides.

Contains advice and facilitation practices to handle strong emotions in both offline and online settings, including practical online facilitation tips

A short guide to youth empowerment in OCEAs, based on a decade of experience with designing and implementing OCEAs for youth

Pro tips for leading activities, preparing for a session, physical presentation, non-verbal participation, and online facilitation in general

A bank of online activities that contains information on which activities are suited for specific purposes and instructions on how to implement them

For facilitators looking to build effective group dynamics, relationships, and group ownership, with tips on how to deal with disengaged groups

A concise guide to bringing offline community engagement online, with instructions on how to design, plan, and structure an OCEA.

SPF’s Group Process Framework provides guidance to facilitators to assess their group’s stages and decide which interventions or activities to use.