All resources for Online Community Engagement for PVE
In this section you will find all the resources stored by this Hub. See instructions on how to use this page below:
1) Resources: appearing in white boxes, resources are shown in order of relevance (as indicated by % number). They also include the following features:
– Tags: for further filtering and sorting by categories from the i) diagnostic tool (in button text) and ii) keywords (in hyperlink)
– Arrow icon: to access resource
– Folder icon: to save resource to folder
2) Guidance cards: appearing in blue boxes, they offer guidance and background information on the topics you selected in the diagnostic tool.
3) Menu of icons on the right: additional functionalities to explore
You may download all the guidance information in one Guidance Document, where you will find all the guidance for setting up your OCEA for each type and phase of activity, type of resource, and target audience.
Equitable Inclusion in Virtual Community Engagement Webinar
This webinar provides advice on how to use virtual platforms to ensure equal participation of all stakeholders in a community
5 Steps to a Successful Consultation Process in the Context of COVID-19
A look at a five-step approach to holding meaningful and successful virtual consultations with stakeholders
Five Key Takeaways for Conducting Stakeholder Consultations Online
Presents key takeaways from research into online stakeholder consultations during the COVID-19 pandemic
Planning Virtual Consultations in the Context of COVID-19
Presents recommendations for planning and implementing virtual consultations with stakeholders and maintaining stakeholder participation
Google Workspace
A suite of Google tools including Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, and Sites, that can be used for team collaboration
Microsoft 365
Microsoft 365 is a suite of apps including Word, Excel, Powerpoint, Microsoft Teams, Outlook and OneDrive, that can be used for team collaboration
Stakeholder Engagement
This guidance note presents an introduction to and some of the key principles of stakeholder engagement
How to Create an Effective Stakeholder Engagement Strategy
This article instructs how to create a stakeholder engagement strategy matrix
How to Engage My Stakeholders Virtually
Includes an infograph that provides best practices for engaging both pre-existing and new stakeholders virtually
Communication strategy for stakeholder engagement
This article contains five tips for an effective communication strategy for stakeholder engagement
Complete Stakeholder Mapping Guide
A guide to stakeholder mapping, with examples on how to use Miro for this purpose
How to Calculate Net Promoter Score
This resource provides an introduction to Net Promoter Scores and provides a formula that can be used to calculate this score
Net Promoter Score Calculation – Surveymonkey
Instructions on how to calculate a Net Promoter Score, with information on how this could be done using SurveyMonkey
The most popular messaging service, with end-to-end encryption but some security downsides
Signal
One of the most secure messaging apps, notable for not collecting user data
Telegram
A messaging app that also has social media features and can host large group chats
Facebook Messenger
One of the most popular messaging apps in the world, with some security downsides
Wire
A messaging app that is GDPR compliant and complies with European Union data and privacy laws
Threema
A paid messaging app that does not require a phone number or email address when joining, and therefore provides more options for user anonymity
Slack
Slack brings team communication and collaboration into one digital workspace
Community Engagement During the COVID-19 Pandemic and Beyond
A guide for community-based organizations facilitating remote community engagement activities
Digital Security Resources
Helpful list of beginner-friendly sites providing a variety of options for securing data, choosing the right chat and conferencing tools, and more
Guide to Secure Group Chat and Conferencing Tools
A useful flow chart that guides users to digital tools that suit their needs
The Guide to Remote Community Engagement
This guide contains a list of articles pertinent to online community engagement
The Organiser’s Activity Book
A how-to guide for evaluating data practices and creating a data policy, whether within a workshop or alongside a longer-term organisational review