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All resources for Online Community Engagement for PVE

In this section you will find all the resources stored by this Hub. See instructions on how to use this page below:

1) Resources: appearing in white boxes, resources are shown in order of relevance (as indicated by % number). They also include the following features:
– Tags: for further filtering and sorting by categories from the i) diagnostic tool (in button text) and ii) keywords (in hyperlink)
– Arrow icon: to access resource
– Folder icon: to save resource to folder

2) Guidance cards: appearing in blue boxes, they offer guidance and background information on the topics you selected in the diagnostic tool.

3) Menu of icons on the right: additional functionalities to explore

You may download all the guidance information in one Guidance Document, where you will find all the guidance for setting up your OCEA for each type and phase of activity, type of resource, and target audience.

Digital Tools

There is a full suite of digital tools available for your OCEA. These include both free and paid software, applications, and programs. The types of tools that might be of most use to your OCEAs are listed below.

Communication Systems

In order to engage people online, you need a good way to communicate with them. Mail Merge systems are highly useful in this regard, as they allow you to easily send out personalized emails to large groups of people and track if emails are read or links are used.

If emails are not the ideal method of communication for your audience, you may want to use a mobile phone messaging app. Which app to choose highly depends on your audience.

Learning Management Systems (LMS)

An LMS will allow you to keep track of participant engagement and commitment. These systems are aimed at education, and so are ideal for OCEAs that aim to deliver a training or workshop.

Video Conferencing Tools

Many OCEAs will need a video conferencing tool. These vary widely in regards to format, features, and accessibility. It is recommended to assess the needs of your specific audience before making your choice. Factors to take into consideration include: how accessible it is to participants with low bandwidths or tech experience, whether it meets the security requirements of your audience or organization, and what functions you need in order to carry out your planned activities (whiteboard, polls etc.).

Online Collaboration Tools

There are two main types of collaboration tools included in the Resource Hub. The first is tools for collaborating online with your participants during your OCEA, which include whiteboard and live polling applications. The second type is tools for designing and implementing your OCEA with your team. Most organisations will already make use of online collaboration software such as Google Workspace or Microsoft Teams. Discuss whether this is meeting all your needs efficiently, and if replacing or supplementing your existing systems would be beneficial.

Survey Tools

Survey tools are highly recommended for OCEAs that incorporate monitoring and evaluation. Most are easy to use for both audiences and staff. When selecting a survey tool, keep in mind what your organization’s requirements are for the handling of participant data.

Digital Security Tools

There may be security concerns associated with your specific location or audience, including surveillance, censorship or hacking. Digital security tools include collaboration, video conferencing, and communication services that have made digital security a priority, along with some critical assessment of their security claims.

Digital Tools

Google Workspace

A suite of Google tools including Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, and Sites, that can be used for team collaboration