All resources for Online Community Engagement for PVE
In this section you will find all the resources stored by this Hub. See instructions on how to use this page below:
1) Resources: appearing in white boxes, resources are shown in order of relevance (as indicated by % number). They also include the following features:
– Tags: for further filtering and sorting by categories from the i) diagnostic tool (in button text) and ii) keywords (in hyperlink)
– Arrow icon: to access resource
– Folder icon: to save resource to folder
2) Guidance cards: appearing in blue boxes, they offer guidance and background information on the topics you selected in the diagnostic tool.
3) Menu of icons on the right: additional functionalities to explore
You may download all the guidance information in one Guidance Document, where you will find all the guidance for setting up your OCEA for each type and phase of activity, type of resource, and target audience.
Online Peace-buildign Dialogue: Opportunities & Challenges Post-Covid-19 Pandemic Emergence
This research explores the implications of the COVID-19 pandemic on dialogue for peacebuilding.
Strengthening the digital dimensions of tolerance and inclusion
The Partnerships for Tolerant, Inclusive Bangladesh (PTIB) program responded against harms coming from the Covid-19 pandemic through a combination of highly focused research, monitoring, citizen engagement and targeted outreach.
Media and Information Literacy to Prevent Violent Extremism
UNDP Jordan developed a training manual on Media and Information Literacy to Prevent Violent Extremism.
Community Dialogue to Prevent Violent Extremism
UNDP Jordan developed a training manuals on community dialogue to prevent violent extremism.
Implementing your OCEA
Types of resources for use in the implementation phase include:
These are resources that provide practical guidance and steps to take when implementing different types of OCEAs or interventions. Keep in mind the information and vision that you gained in the design phase when assessing which are feasible or appropriate for your specific context.
- Research & reports
Many of the reports in this hub contain detailed examples of implemented activities, the outcomes of those activities, and advice for other practitioners. These can help you follow in the footsteps of successful practitioners while not repeating their mistakes.
Choosing the most suitable digital tool for your OCEA and your audience is a vital step in the design phase. In the implementation phase, you need the know-how to recognize and utilize the different features of these tools and tailor them to your activities. Under this section you can find guides and links to different platforms and digital tools you can use for your OCEAs
Facilitation tools include digital tools, activities, design tools, and guides. There are resources on online facilitation and the specific requirements of facilitating in a virtual space. If you have significant experience facilitating in-person activities we still advise looking up resources on online facilitation, as some of the tools and skills required for effective online facilitation may be new to you.
5 Steps to a Successful Consultation Process in the Context of COVID-19
A look at a five-step approach to holding meaningful and successful virtual consultations with stakeholders
Five Key Takeaways for Conducting Stakeholder Consultations Online
Presents key takeaways from research into online stakeholder consultations during the COVID-19 pandemic
Google Workspace
A suite of Google tools including Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, and Sites, that can be used for team collaboration
Microsoft 365
Microsoft 365 is a suite of apps including Word, Excel, Powerpoint, Microsoft Teams, Outlook and OneDrive, that can be used for team collaboration
Mural
An app that could be used in live OCEAs or for brainstorming/planning as a team
Zoho Projects
A cloud-based project management software which allows for teams to plan and collaborate from a distance
Stakeholder Engagement
This guidance note presents an introduction to and some of the key principles of stakeholder engagement
How to Engage My Stakeholders Virtually
Includes an infograph that provides best practices for engaging both pre-existing and new stakeholders virtually
Communication strategy for stakeholder engagement
This article contains five tips for an effective communication strategy for stakeholder engagement
Gather Town
A gamified video conferencing platform that includes whiteboard and collaboration capabilities
Yet Another Mail Merge
A simple Gmail-based mail merge system
SSuite Mail Merge Master
A simple mail merge system that runs on Windows
Yesware
A mail merge system that works with both Gmail and Outlook, allowing the user to design, send and track mass emails
Gmelius
A Gmail-based software that also offers features that allow for team collaboration and integrates with Zoom, Slack or Trello
GBlast
A free extension for Gmail and Chrome that allows the creation of personalized email campaigns from within Gmail.
The most popular messaging service, with end-to-end encryption but some security downsides
Signal
One of the most secure messaging apps, notable for not collecting user data
Telegram
A messaging app that also has social media features and can host large group chats
Facebook Messenger
One of the most popular messaging apps in the world, with some security downsides
Wire
A messaging app that is GDPR compliant and complies with European Union data and privacy laws
Threema
A paid messaging app that does not require a phone number or email address when joining, and therefore provides more options for user anonymity
Slack
Slack brings team communication and collaboration into one digital workspace
Community Engagement During the COVID-19 Pandemic and Beyond
A guide for community-based organizations facilitating remote community engagement activities
Miro Board Basics
An introductory video on making your first Miro whiteboard
Intro to Facilitating “Hybrid” Online Groups
This short guide helps facilitators be aware of the special challenges that come with facilitating hybrid groups and introduces how to overcome them
Building Virtual Rooms for Online Facilitation
A resource for adapting in-person facilitation tools and techniques to a virtual room, offering free slide templates
ZipDX
A videoconferencing platform notable for offering the option of multilingual conference calls with simultaneous interpretation
Voiceboxer
A multilingual video conferencing tool, that offers chat and slide translation as well as simultaneous interpretation
Kudo
KUDO for Web Conferencing is a cloud-based solution for online video conferencing in multiple languages.
Moodle LMS
A popular, customisable LMS available for free. They also offer paid options for hosting/and or support, starting at $110 per year.
Blackboard Learn
This LMS comes with a host of services provided. It is one of the more expensive on the market
Google Classroom
A simple and user-friendly LMS with free and paid editions starting at $3 per student per year.
GoSkills LMS
An LMS recommended for training small to medium-sized teams
D2L Brightspace LMS
A popular LMS, used in education and work environments. Price is unspecified.
Canvas LMS – Instructure
One of the most popular LMS platforms, for use in education or business. Price is unspecified.
iSpring LMS
An LMS specializing in training. Price is from $33.84 to $43.92 per year depending on the number of active users.
Mailchimp
Mail merge software that allows users to run customisable email campaigns
Mailmeteor
A mail merge service specifically designed for Gmail
Facilitator toolkit
This toolkit is a guide to tools, methods and techniques for assisting groups with planning and improvement projects and interactive meetings
Platform4dialogue (P4D)
Platform4Dialogue is a digital platform designed to be a place of exchange between peacebuilders and civil society
Session Lab
SessionLab is an online platform providing a workshop planner application and a public library of facilitation techniques
Slido
Similar to Mentimeter, slido also offers a participant polling functionality and a mobile app for your participants.
Online Facilitation Cards
A set of facilitation cards that can be used in online events, designed to improve communication, engagement and audience feedback
Making Online Events More Inclusive
This short publication provides tips for trainers and facilitators who are moving their events online to design events that are more inclusive.
Guide to Secure Group Chat and Conferencing Tools
A useful flow chart that guides users to digital tools that suit their needs
Axis
Axis allows you to build up a workshop from pre-defined blocks and then effectively run that workshop with remote participants
Methods Library
This methods database provides a set of facilitation tools and techniques for facilitators
Four Principles for Maintaining Human Connections Online
Four principles from IREX to help practitioners avoid losing human connection when making the shift to online spaces
IREX Online Collaboration Guide for Facilitators
A resource for using digital technology for collaboration and learning
Dialogue Knowledge Hub: Dialogue Voices
A resource containing short videos explaining dialogue initiatives (both online and offline formats) aimed towards interreligious cohesion
Liberating Structures Menu
A list of 33 tools and activities that can be used by facilitators and practitioners. Most can be adapted to online formats
Barriers to Use of Telepsychiatry: Clinicians as Gatekeepers
This article raises some of the concerns from clinicians perspective with telepsychiatry.
Mentimeter
Allows you to create polling questions in their web application and get answers from participants from their mobile devices
Hyper Island Toolbox
The Hyper Island Toolbox features some popular, well-known workshop activities as well as facilitation methods created by Hyper Island itself
Humanitarian Assistance From a Distance: Recommendations for remote programming
This handbook is designed to provide tools for remote project implementation
Essential Partners dialogue guide
A guide that contains templates, scripts, and guides to help in organizing a community dialogue project
Whereby
Whereby allows users to open a video conferencing room and have guests join via a link without needing to create an account
Four Key Issues to Consider for Effective Online Dialogue
This short article lists four issues that facilitators can consider when in the design process of an online dialogue
Box
For dialogues in which participants might be sensitive about having data stored in the cloud
Canva
For facilitators wanting to create visual assets for their online workshops or participants working together on new materials during a workshop
Dropbox
A reliable and easy-to-use syncing and file sharing system
Conducting Virtual Community Engagement
This article explores virtual community engagement opportunities, challenges, best practices, and practical methods and tools
The Guide to Remote Community Engagement
This guide contains a list of articles pertinent to online community engagement
Meet
Google’s popular messaging app, offering an easy-to-use video conferencing tool
Butter
An online tool dedicated to online meeting facilitation with in-built polls, a speaker queue to enable equal participation, and an in-built time tracker
Dialogue Mapping in Miro
A blog post discussing the potential of using whiteboards (such as Miro) for dialogues
The Organiser’s Activity Book
A how-to guide for evaluating data practices and creating a data policy, whether within a workshop or alongside a longer-term organisational review
Digital Technologies and Mediation in Armed Conflict Report
This report analyzes the implications and opportunities for mediation with relation to our growing relationship with digital technologies
Conversion of a Psychiatric Clinic to a 100% Virtual Telepsychiatry Clinic
This column describes the tranfdormation to telepsychiatry in reaction to COVID-19
Remote Humanitarian Management and Programming: Guidance Note
This note guides practitioners on how to adapt and think about remote management and provides a snapshot of key takeaways
Surveillance Self Defense: Toolguides
Step-by-step tutorials to help practitioners learn about and use privacy and security tools.
Stormboard
A whiteboard with a strong reporting functionality that allows you to instantly turn your online sticky notes into structured meeting reports
Stormz
A digital application aimed for professional facilitators, enabling to design and facilitate collective intelligence sessions
Stormzbox
The portable Stormz Box device claims to provide secure and reliable local network infrastructure for collaborative workshops at any venue
Zoom
A popular video conferencing platform
Democratic Dialogue – A Handbook for Practitioners
This handbook delves into how to approach, design and conduct a dialogue
Better Online Facilitation
A guide on how to choose a platform and prepare for sessions and tech during sessions
UN Guidance for Effective Mediation
This Guidance presents best practices and delves into the importance of impartiality, coordination, inclusivity, national ownership and consent
Best Practices in Videoconferencing-Based Telemental Health
Offers step-by-step guides, resources and materials for online activities
On-line facilitation in Mental Health and Psychosocial Support
Provides information for facilitators working in the field of Mental Health and Psychosocial Support who are switching to facilitating online trainings
DIGITAL TRANSFORMATION AND THE FUTURES OF CIVIC SPACE TO 2030
Shed[s] light on how civic space is evolving in the face of digital transformation including in the context of the Covid-19 pandemic
The Impact of COVID-19 on the Peacebuilding Sector
Examines the changes brought to peacebuilding by COVID-19 when direct intergroup contact is restricted, and reflects on the principles of practice
Gamestorming
The Gamestorming website offers over 50 activities and games for trainers and facilitators to use in sessions, along with step-by-step guides.
Strong Emotions in Online Community Engagement – Facilitation Tips and Reminders (Sharing Perspectives Foundation)
Contains advice and facilitation practices to handle strong emotions in both offline and online settings, including practical online facilitation tips
Empowering Youth Through Online Community Engagement (Sharing Perspectives Foundation)
A short guide to youth empowerment in OCEAs, based on a decade of experience with designing and implementing OCEAs for youth
Tips for Online Facilitation (Sharing Perspectives Foundation)
Pro tips for leading activities, preparing for a session, physical presentation, non-verbal participation, and online facilitation in general
Online Dialogue Activity Bank – Virtual Activities Useful for Online Community Engagement (Sharing Perspectives Foundation)
A bank of online activities that contains information on which activities are suited for specific purposes and instructions on how to implement them
Promoting Active Participation & Ownership in Online Spaces – Facilitation Online Community Engagement (Sharing Perspectives Foundation)
For facilitators looking to build effective group dynamics, relationships, and group ownership, with tips on how to deal with disengaged groups
In this section you can find the resources on this platform. See instructions on how to use this page below:
- Resources: Are in white boxes for resources shown in order of relevance (as indicated by % number). They also include the following features:
- Tags: For further filtering and sorted by categories from the diagnostic tool (in button text) and keywords (in hyperlink)
To access resource
To save resource to folder to access later
- Guidance: Are in blue boxes for guidance on topics you selected in the diagnostic tool.
- You can also download all the guidance information in one <a href=”/wp-content/uploads/2022/04/OCEA-Guidance-UNDP.pdf”>Guidance Document</a>, where you will find all the guidance for setting up your OCEA for each type and phase of activity, type of resource and support, as well as audience.
- Menu of icons on the right: Additional functionalities
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