All resources for Online Community Engagement for PVE

In this section you will find all the resources stored by this Hub. See instructions on how to use this page below:

1) Resources: appearing in white boxes, resources are shown in order of relevance (as indicated by % number). They also include the following features:
– Tags: for further filtering and sorting by categories from the i) diagnostic tool (in button text) and ii) keywords (in hyperlink)
– Arrow icon: to access resource
– Folder icon: to save resource to folder

2) Guidance cards: appearing in blue boxes, they offer guidance and background information on the topics you selected in the diagnostic tool.

3) Menu of icons on the right: additional functionalities to explore

You may download all the guidance information in one Guidance Document, where you will find all the guidance for setting up your OCEA for each type and phase of activity, type of resource, and target audience.

Courses & Training
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Digital Process Design & Facilitation for Mediation

This ‘Digital Process Design and Facilitation’ course offers a set of emerging good practices that can help you design and deliver mediation activities using online platforms and tools. The course is designed by the United Nations Department of Political and Peacebuilding Affairs’ (UN DPPA) Mediation Support Unit, Build Up, the Centre for Humanitarian Dialogue, and Tandemic.

Research & reports
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Strengthening the digital dimensions of tolerance and inclusion

The Partnerships for Tolerant, Inclusive Bangladesh (PTIB) program responded against harms coming from the Covid-19 pandemic through a combination of highly focused research, monitoring, citizen engagement and targeted outreach.

Research & reports
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Media and Information Literacy to Prevent Violent Extremism

UNDP Jordan developed a training manual on Media and Information Literacy to Prevent Violent Extremism.

Trainings & Workshops

Trainings and workshops are cornerstones of OCEAs. They bring a unique set of opportunities and challenges. 

One of the first things you will have to decide is whether your online workshop or training will be synchronous – taking place with participants at a specific time and space, live, and direct – or asynchronous – at one’s own time and pace. If you are going to offer synchronous trainings and workshops, you need to consider what platform you are going to use. 

If you are going to offer an asynchronous training or workshop, the space where you do this will also need to be considered. Most practitioners use a Learning Management System (LMS) for this kind of activity. You will find a selection of LMSs under Digital Tools.

Another factor to consider is the length of the activity. Will you have a single session, or will you have multiple? Keep in mind that due to attention spans and screen fatigue it is not advised to plan sessions longer than 2 -4 hours, so consider planning and design accordingly. 

Will you have assignments or quizzes? They can be useful in OCEAs not only as a tool for you to measure impact and progression of participants, but they also serve as ‘knowledge checks’ and validation for the participants themselves.

Research & reports
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Planning Virtual Consultations in the Context of COVID-19

Presents recommendations for planning and implementing virtual consultations with stakeholders and maintaining stakeholder participation

How-to guides
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How-to guides
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Leading Groups Online

This guide presents tips, tools and resources for leading online groups and transitioning from offline to online facilitation

Monitoring & Evaluation
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Monitoring & Evaluation
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Monitoring and Evaluation in E-Learning

This article provides five insights into M&E practices for E-learning based on the experience of Soliya and the William Davidson Insitute

Monitoring & Evaluation
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Monitoring & Evaluation
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Remote Developmental Evaluation: A Roundtable for Funders and Practitioners

This roundtable discussion aims to provide guidance for remote developmental evaluation for people with a background in embedded evaluation practices.

Monitoring & Evaluation
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Remote Developmental Evaluation: A Guide for Funders and Practitioners

A guide for moving the embedded practices of Developmental Evaluation online, commisioned in response to COVID-19

Facilitation tools & activities
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Facilitation tools & activities
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Monitoring & Evaluation
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How to Calculate Net Promoter Score

This resource provides an introduction to Net Promoter Scores and provides a formula that can be used to calculate this score

Monitoring & Evaluation
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Net Promoter Score Calculation – Surveymonkey

Instructions on how to calculate a Net Promoter Score, with information on how this could be done using SurveyMonkey

Courses & Training
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Courses & Training
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Digital Process Design & Facilitation for Mediation

This course outlines best practices for designing and facilitating mediation activities using digital tools

Courses & Training
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How to Use Tech Tools to Deliver Training and Mentoring Remotely

This course provides tools and strategies for conducting trainings and dialogue online

Courses & Training
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Courses & Training
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The Virtual Training Team Train the Trainer Program for Facilitators

This program for facilitators consists of four skillbuilding workshops and two practical masterclasses

Courses & Training
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Online Teaching for Educators: Development and Delivery Professional Certificate

An online training course helping participants to plan, design, and deliver effective online courses and programs

Courses & Training
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Virtual Training & Facilitation Certificate

Trains facilitators and trainers of synchronous online events to improve their skills, providing them with tools, templates, and simulation practice

Digital Tools
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Courses & Training
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Digital Peacebuilding 101 – Dialogue and Networking

A video taken from a course on digital peacebuilding which includes a short snapshot of functions of dialogue and networking for peacebuilding

Facilitation tools & activities
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Intro to Facilitating “Hybrid” Online Groups

This short guide helps facilitators be aware of the special challenges that come with facilitating hybrid groups and introduces how to overcome them

Facilitation tools & activities
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Strategies for Facilitating “Hybrid” Groups Online

This short guide provides strategies and tips for facilitating groups in which participants join from both individual devices and a shared device

Facilitation tools & activities
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Digital Tools
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Research & reports
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Digital Tools
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Facilitation tools & activities
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How-to guides
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Telepsychiatry Toolkit

APA’s Telepsychiatry Toolkit is an evolving resource for members who want to learn about the various aspects of telepsychiatry.

How-to guides
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Digital Tools
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Surveymonkey

A widely used tool. In the free survey version, you will be limited to 10 questions, 40 respondents per survey and no possibility to export your data

Digital Tools
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How-to guides
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Digital Security and Privacy for Human Rights Defenders

A resource educating ordinary computer users and providing them with solutions to problems of privacy and security in a modern digital environment

Research & reports
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Facilitation tools & activities
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Digital Tools
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Facilitation tools & activities
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How-to guides
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Designing Learning Events

Guides practitioners in designing online learning events, leading them through the analysis, design, development, implementation stages

How-to guides
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Digital Security Resources

Helpful list of beginner-friendly sites providing a variety of options for securing data, choosing the right chat and conferencing tools, and more

Digital Tools
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Digital Tools
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How To Use Google Sheets

This guide shows you how to use various features of Sheets such as creating spreadsheets, using formulas, and inserting charts

Facilitation tools & activities
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Four Principles for Maintaining Human Connections Online

Four principles from IREX to help practitioners avoid losing human connection when making the shift to online spaces

Facilitation tools & activities
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Dialogue Knowledge Hub: Dialogue Voices

A resource containing short videos explaining dialogue initiatives (both online and offline formats) aimed towards interreligious cohesion

Facilitation tools & activities
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How-to guides
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Research & reports
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Barriers to Use of Telepsychiatry: Clinicians as Gatekeepers

This article raises some of the concerns from clinicians perspective with telepsychiatry.

Facilitation tools & activities
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How-to guides
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Design Method Toolkit

Contains 50+ practical tools with step-by-step guides on how to run design research, ideation, experimentation and creation within short iterations

Courses & Training
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How-to guides
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Digital Tools
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Monitoring & Evaluation
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Monitoring and Accountability Practices for Remotely Managed Projects

This publication examines how remote monitoring is currently being utilized and the key challenges associated with it.

How-to guides
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How-to guides
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Four Key Issues to Consider for Effective Online Dialogue

This short article lists four issues that facilitators can consider when in the design process of an online dialogue

Facilitation tools & activities
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Designing and Facilitating Creative Conversations & Learning Activities

This booklet provides facilitation skills and tools, and helps facilitators design dialogues, understand learning processes, and address group dynamics

Digital Tools
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Canva

For facilitators wanting to create visual assets for their online workshops or participants working together on new materials during a workshop

Facilitation tools & activities
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How-to guides
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M&E Thursday Talk – Online Dialogue Facilitation: Tips & Tricks

In this webinar Waidehi Gokhale provides guidance on designing and implementing online dialogue, taking participants through real world examples

Research & reports
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How-to guides
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The Organiser’s Activity Book

A how-to guide for evaluating data practices and creating a data policy, whether within a workshop or alongside a longer-term organisational review

How-to guides
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Digital Technologies and Mediation: Toolkit 1.0

A list of opportunities and risks (see those particularly related to inclusivity) to consider when using online spaces for peacekeeping initiatives

Research & reports
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Digital Technologies and Mediation in Armed Conflict Report

This report analyzes the implications and opportunities for mediation with relation to our growing relationship with digital technologies

Research & reports
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Conversion of a Psychiatric Clinic to a 100% Virtual Telepsychiatry Clinic

This column describes the tranfdormation to telepsychiatry in reaction to COVID-19

How-to guides
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Remote Humanitarian Management and Programming: Guidance Note

This note guides practitioners on how to adapt and think about remote management and provides a snapshot of key takeaways

Research & reports
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Designing and Implementing Virtual Exchange – A Collection of Case Studies

[These 19 case studies represent] real-life pedagogical practices that can be of interest to educators looking for ideas and inspiration

How-to guides
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How-to guides
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Research & reports
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Virtual Mental Health Care in the Veterans Health Administration

A discussion on the effectiveness of telemental health and VHA’s use of it during the first months of the COVID-19 outbreak.

How-to guides
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How-to guides
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Facilitation tools & activities
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On-line facilitation in Mental Health and Psychosocial Support

Provides information for facilitators working in the field of Mental Health and Psychosocial Support who are switching to facilitating online trainings

Research & reports
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DIGITAL TRANSFORMATION AND THE FUTURES OF CIVIC SPACE TO 2030

Shed[s] light on how civic space is evolving in the face of digital transformation including in the context of the Covid-19 pandemic

Research & reports
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The Impact of COVID-19 on the Peacebuilding Sector

Examines the changes brought to peacebuilding by COVID-19 when direct intergroup contact is restricted, and reflects on the principles of practice

Research & reports
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Research & reports
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ERASMUS+ Virtual Exchange

Erasmus+ Virtual Exchange enables youth to engage in meaningful intercultural experiences online, as part of their formal or non-formal education

Facilitation tools & activities
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Facilitation tools & activities
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Strong Emotions in Online Community Engagement – Facilitation Tips and Reminders (Sharing Perspectives Foundation)

Contains advice and facilitation practices to handle strong emotions in both offline and online settings, including practical online facilitation tips

Facilitation tools & activities
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Empowering Youth Through Online Community Engagement (Sharing Perspectives Foundation)

A short guide to youth empowerment in OCEAs, based on a decade of experience with designing and implementing OCEAs for youth

Facilitation tools & activities
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Tips for Online Facilitation (Sharing Perspectives Foundation)

Pro tips for leading activities, preparing for a session, physical presentation, non-verbal participation, and online facilitation in general

Facilitation tools & activities
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Online Dialogue Activity Bank – Virtual Activities Useful for Online Community Engagement (Sharing Perspectives Foundation)

A bank of online activities that contains information on which activities are suited for specific purposes and instructions on how to implement them

How-to guides
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Promoting Active Participation & Ownership in Online Spaces – Facilitation Online Community Engagement (Sharing Perspectives Foundation)

For facilitators looking to build effective group dynamics, relationships, and group ownership, with tips on how to deal with disengaged groups

How-to guides
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From Offline to Online Community Engagement for Prevention of Violent Extremism (Sharing Perspectives Foundation)

A concise guide to bringing offline community engagement online, with instructions on how to design, plan, and structure an OCEA.

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In this section you can find the resources on this platform. See instructions on how to use this page below:

  • Resources: Are in white boxes for resources shown in order of relevance (as indicated by % number). They also include the following features:
    • Tags: For further filtering and sorted by categories from the diagnostic tool (in button text) and keywords (in hyperlink)
    • To access resource
    • To save resource to folder to access later
  • Guidance: Are in blue boxes for guidance on topics you selected in the diagnostic tool.
    • You can also download all the guidance information in one <a href=”/wp-content/uploads/2022/04/OCEA-Guidance-UNDP.pdf”>Guidance Document</a>, where you will find all the guidance for setting up your OCEA for each type and phase of activity, type of resource and support, as well as audience.
  • Menu of icons on the right: Additional functionalities

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